Oxbridge Practice Website, Platform and Tutoring Terms
Last updated: 07/08/2026
1. About us and these terms
These terms apply to the Oxbridge Practice website, practice platform, and paid tutoring and educational services provided by Oxbridge Practice Ltd.
Oxbridge Practice Ltd is a company registered in England and Wales. Our registered office is 3rd Floor, 45 Albemarle Street, Mayfair, London W1S 4JL. Company number: 17302666.
In these terms:
- “we”, “us” and “our” means Oxbridge Practice Ltd;
- “user” means anyone accessing the website or platform;
- “account holder” means anyone who creates a platform account;
- “client” means the person purchasing or arranging paid services;
- “student” means the person receiving tutoring or using educational services;
- “platform” means the Oxbridge Practice website, question bank, diagnostics, simulator, reports, statistics and related online tools;
- “services” means paid tutoring, admissions test preparation, interview preparation, educational guidance, diagnostic assessments delivered as part of tutoring, lesson materials, written feedback, reports, and any related paid support we provide.
These terms cover two distinct offerings:
- the free Oxbridge Practice website and practice platform; and
- paid tutoring and educational services.
Website visitors and account holders agree to the relevant platform terms by using the platform. Clients agree to the tutoring terms when booking or purchasing services.
Where a student is under 18, their parent or guardian should review these terms with them. Where a parent or guardian purchases services, they are responsible for the student’s compliance where appropriate.
2. Platform access and accounts
The platform is currently provided free of charge unless a paid feature is clearly identified before purchase. Nothing in these terms implies that any current subscription exists.
Where you create an account, you must:
- provide accurate account information and keep it up to date;
- keep your login credentials secure;
- use the account for individual use only;
- not share or transfer your account;
- accept responsibility for activity conducted through your account.
We may suspend or terminate accounts for misuse, security concerns, or material breaches of these terms.
You may stop using the platform at any time.
3. Educational information and diagnostics
Scores, estimated scores, diagnostics, statistics, topic recommendations, reports and other platform outputs are educational estimates. They may contain errors or be affected by incomplete data.
They are not official scores, admissions decisions or guarantees of exam, university or admissions outcomes.
Users remain responsible for checking official specifications, registration requirements, dates and guidance with the relevant testing organisation or university.
Practice questions, solutions and explanations may contain mistakes. Please report suspected errors to us using the contact details below.
4. Platform availability and changes
We do not guarantee that the website, platform, resource, or online tool will be uninterrupted, error-free, or available at all times.
We may maintain, improve, update or discontinue free platform features, including for maintenance, improvement, security, or misuse prevention.
If a material paid service is withdrawn and cannot reasonably be replaced, the client may be entitled to an appropriate refund for the unprovided portion.
5. Intellectual property
Oxbridge Practice owns the intellectual property rights in content originally created by Oxbridge Practice, including its original questions, solutions, explanations, reports, software, platform design, branding and educational resources.
Some resources may include, identify or refer to third-party materials, including historical examination materials. All rights in third-party materials remain with their respective rights holders. Oxbridge Practice does not claim ownership of those materials, and their appearance or reference does not imply affiliation, approval or endorsement.
Unless expressly stated, Oxbridge Practice is not affiliated with, endorsed by or officially connected with UAT-UK, Cambridge University Press & Assessment, Pearson VUE, any university, examination board or admissions-test provider.
To the extent that Oxbridge Practice owns the relevant rights or is lawfully entitled to impose the following restrictions, materials, questions, solutions, notes, recordings, reports, documents, practice resources and online content provided by Oxbridge Practice are for the personal educational use of the relevant user or named student only. They must not be:
- copied, scraped, or extracted by automated means;
- shared, published, sold, redistributed, or uploaded;
- used for commercial purposes;
- used through shared or transferred accounts;
- used to provide teaching, tutoring, coaching, or competing educational services to others without written permission.
References to universities, exam boards, admissions tests, syllabuses, qualifications, or past papers are for educational and informational purposes only.
6. Paid tutoring and educational services
Oxbridge Practice Ltd provides online tutoring, university admissions test preparation, interview preparation, and related educational support.
Lessons are normally delivered online via Google Meet or another agreed video platform.
We may also provide supporting materials, diagnostic assessments, reports, practice questions, written feedback, or access to online resources as part of paid services.
The exact services, lesson length, number of lessons, package details, fees, and any specific arrangements will be confirmed by invoice, email, WhatsApp, booking confirmation, or other written communication.
7. No guarantee of outcomes
We aim to provide high-quality educational support and guidance.
However, we do not guarantee any particular:
- exam result;
- grade;
- test score;
- interview outcome;
- university offer;
- scholarship;
- admissions result.
The student remains responsible for their own learning, revision, preparation, exam performance, application decisions, and engagement with the work.
8. Student and client responsibility
The client and student are responsible for:
- attending lessons on time;
- providing accurate information about the student’s academic position, goals, deadlines, and requirements;
- completing agreed preparation work where relevant;
- checking exam dates, registration deadlines, university application deadlines, school deadlines, and administrative requirements;
- registering for exams, admissions tests, interviews, and university applications correctly and on time;
- checking the requirements of exam boards, universities, UCAS, schools, test centres, and other third parties.
Oxbridge Practice Ltd is not responsible for missed deadlines, incorrect registrations, administrative errors, late applications, technical issues with third-party platforms, or decisions made by schools, universities, exam boards, UCAS, test centres, or other third parties.
9. Payment
Payment is required in advance unless otherwise agreed in writing.
Where a package is purchased, the package covers the number of lessons or services stated in the invoice or written confirmation.
Lessons or services may be paused, cancelled, or withheld if payment has not been received.
Fees are as agreed in writing at the time of booking or purchase.
10. Lesson packages
Where lessons are purchased as a package, the package must normally be used within 6 months of purchase unless otherwise agreed in writing.
Unused lessons may expire after this period and are not refundable unless required by law or agreed in writing. Nothing in this section overrides rights provided by law.
Packages are for the named student only and may not be transferred to another student without our written agreement.
11. Cancellations and rescheduling
Lessons may be rearranged without charge if at least 24 hours’ notice is given.
If less than 24 hours’ notice is given, or if the student does not attend, the lesson may be charged in full.
If the student is late, the lesson will normally still finish at the scheduled end time.
If we need to reschedule a lesson, we will give as much notice as reasonably possible and will arrange an alternative time.
12. Cooling-off period and refunds
Where the client is a UK consumer and purchases services online, by phone, by email, or otherwise at a distance, the client may have a legal right to cancel within 14 days of the contract being formed. Statutory cancellation rights are not affected by these terms.
If a consumer expressly asks for tutoring or another service to begin during the cancellation period, they may be charged proportionately for services provided before cancellation.
The cancellation right may be lost once a service has been fully performed only where the consumer expressly requested early performance and acknowledged that consequence.
Refunds are otherwise provided only where required by law or agreed by us in writing. Nothing in the refund or package-expiry wording overrides rights provided by law.
13. Online lesson setup
Students are expected to have:
- a suitable device;
- a stable internet connection;
- a working microphone;
- a working camera;
- a suitable way to write digitally during online lessons.
For most students, this means either:
- an iPad or tablet with a stylus; or
- a graphics tablet connected to a computer.
Where a writing tablet or other equipment is provided or recommended by Oxbridge Practice, the client and student are responsible for testing it before the first lesson using the setup instructions provided.
Oxbridge Practice Ltd is not responsible for lesson disruption caused by the student’s internet connection, device, microphone, camera, software, browser, tablet, stylus, or failure to complete setup in advance.
14. Student conduct
Students are expected to:
- behave appropriately;
- attend lessons on time;
- participate properly;
- communicate respectfully.
We may end or refuse to continue a lesson or service if a student or client behaves inappropriately, abusively, dishonestly, or in a way that creates a safeguarding concern or prevents effective teaching.
Serious or repeated misconduct may result in termination of services. Refunds in these circumstances will be considered at our discretion and subject to any services already provided.
15. Safeguarding and communication
Communication between Oxbridge Practice, students, parents, guardians, and tutors should remain appropriate, professional, and related to tutoring or educational support.
Where the student is under 18, parents or guardians may be copied into administrative communication where appropriate.
Students should not share unnecessary personal information during lessons or in messages.
Any safeguarding concerns should be raised promptly with Oxbridge Practice using the contact details below.
Where we believe a student may be at risk of harm, we may need to share relevant information with a parent, guardian, school, local authority, police, or other appropriate safeguarding body.
Further details are set out in our Safeguarding Statement.
16. Recording lessons
Lessons must not be recorded by the client or student without our prior written permission.
If we ever record a lesson, we will only do so with appropriate notice and consent, and the recording will be handled in accordance with our Privacy Notice and safeguarding procedures.
17. Data protection
We process personal data in accordance with our Privacy Notice.
Personal data may include:
- client details;
- student details;
- account details;
- contact information;
- academic information;
- lesson notes;
- diagnostic results;
- reports;
- communications;
- invoices;
- payment records.
Where the student is under 18, the client confirms that they have authority to provide the student’s personal data for the purpose of arranging and receiving educational services.
18. Confidentiality
We will treat personal and academic information about the student and client as confidential, except where disclosure is reasonably necessary to provide the services, comply with the law, protect safeguarding interests, process payments, maintain records, or enforce these terms.
The client and student should also treat any non-public information, materials, methods, reports, and resources provided by Oxbridge Practice as confidential.
19. Liability
Oxbridge Practice Ltd is responsible for losses that are a foreseeable result of its breach of these terms or failure to use reasonable care and skill.
Oxbridge Practice Ltd is not responsible for:
- losses that were not reasonably foreseeable;
- business losses suffered by consumers;
- third-party decisions, including decisions by schools, universities, exam boards, UCAS, test centres, or other organisations;
- incorrect information supplied by users, clients, or students;
- circumstances outside its reasonable control;
- missed deadlines, unsuccessful applications, exam results, or admissions outcomes where these are not caused by our failure to use reasonable care and skill.
Nothing in these terms excludes or limits liability for death or personal injury caused by negligence, fraud, fraudulent misrepresentation, breach of statutory consumer rights, or any liability that cannot legally be excluded.
Free educational tools are provided for supplementary practice and are not a substitute for official information or professional advice. The fact that a user has paid no platform fee does not mean that all liability is excluded.
20. Events outside our control
We are not responsible for delay or failure to provide services where this is caused by events outside our reasonable control, including:
- illness;
- internet outages;
- power cuts;
- platform outages;
- strikes;
- transport disruption;
- extreme weather;
- public emergencies;
- acts of government;
- other circumstances beyond our control.
Where possible, we will try to rearrange affected lessons or services.
21. Termination
We may stop providing paid services if:
- payment is not made when due;
- the client or student seriously or repeatedly breaches these terms;
- there is inappropriate, abusive, dishonest, or unsafe behaviour;
- there is a safeguarding concern;
- continuing the services would be impractical, unsuitable, or inappropriate.
The client may stop using paid services at any time, but this does not automatically create a right to a refund for services already provided, lessons cancelled late, or expired packages, except where required by law.
22. Changes to these terms
We may update these terms from time to time.
The terms in force at the time of a purchase will normally apply to that purchase unless a change is required by law, regulation, safeguarding requirements, security reasons, or the client agrees to the updated terms.
For free platform users, updated terms will apply from the displayed effective date. Where reasonably practicable, we will communicate material changes. Continued use after an update does not bind users to arbitrary retrospective changes.
23. Complaints
If the client or user has a concern or complaint, they should contact Oxbridge Practice Ltd as soon as possible using the contact details below.
We will try to resolve complaints fairly and promptly.
24. Governing law
These terms are governed by the laws of England and Wales.
The courts of England and Wales will have jurisdiction, except where consumer law gives the client the right to bring proceedings elsewhere.
25. Contact and company information
For questions about these terms, contact:
Oxbridge Practice Ltd
Registered office: 3rd Floor, 45 Albemarle Street, Mayfair, London W1S 4JL
Registered in England and Wales
Company number: 17302666
Email: admissions@oxbridgepractice.com
Website: oxbridgepractice.com